FAQs

Does my membership cover wills?

Yes, your membership covers wills for you and your family.

What is LegalShield?

LegalShield has been providing legal service plans to North American families for over 40 years. Our customers can access legal counsel and advice from qualified lawyers simply by calling a toll-free number. Many other benefits are included, but even at the most basic level our plans allow you to have peace of mind.

Does my membership cover uncontested divorce?

Yes, we cover uncontested divorce.

Does it cost more to add my spouse or dependents?

No. Your spouse and eligible dependents are covered under your family membership.

What level of contact will I have with my lawyer if I am a LegalShield member?

It depends on your legal matter/situation. When you contact your Provider Law Firm, explain your legal situation and they will have an attorney call you within 8 business hours. Once you speak directly with your attorney, he/she will be able to determine what legal assistance is needed for your specific situation.

What is a Provider Law Firm?

LegalShield has dedicated law firms that employ 1,900 attorneys in 50 states and four provinces in Canada, plus an additional 5,000 referral attorneys. The attorneys have been with their respective law firms for an average of 20 years and have a range of experience. This allows them to advise members through a variety of everyday legal issues such as family matters, estate planning, financial issues, consumer/credit protection, tax, real estate, benefits disputes and auto/driving issues.

How do I contact my Provider Law Firm?

Members can call their law firm right from the MyLegalShield mobile app. (Apple and Android) Or you can call your law firm by dialing the toll-free number on the front of your membership card. A customer service representative will ask you what type of legal matter you have, verify your address and phone numbers (parties involved in your matter) and forward your information to the appropriate lawyer at your provider law firm.

How do I cancel my membership?

To cancel your membership please send written notice to LegalShield and be sure to include your membership number and personal information via email to: [email protected] or send a letter to LegalShield, PO Box 2217, Ada, OK 74820. Your membership and payment remain active until written notice is received.

Does my membership cover trusts?

A trust can be established under the 25% preferred member discount.

How can I pay for my membership?

For a recurring monthly or annual fee, legal service plans offer a variety of legal services from a network of attorneys for a low flat monthly rate. Prices and coverage vary depending on the plan you select. We accept the following payment methods:

  • Monthly bank draft
  • Annual bank draft
  • Monthly credit card
  • Annual credit card
What is LegalShield service area?

LegalShield’s proprietary system of Provider Law Firms covers 50 states and 4 provinces in Canada. Plan coverage varies depending on the plan you select.

Does my membership cover tax audits?

Yes, we cover tax audits.

Does my membership cover immigration?

A LegalShield membership provides consultation and a discount on other legal services related to immigration issues. Please contact your provider law firm to discuss your benefits and options

Does my membership cover speeding tickets?

Yes, we can give legal assistance with speeding tickets.

How do I choose a lawyer?

With LegalShield, you don't have to. There's no stressing, no guessing. For assistance, members simply call the provider firm in their state or province and explain their situation. Their call will then be promptly returned by a local lawyer with experience in that particular area of law.

How can I save money with a LegalShield membership?

The membership fee is significantly less than paying the standard hourly rate at a traditional law firm. Also, instead of ignoring a situation where you've been wronged, you can affordably and easily consult a lawyer.

How can LegalShield offer such a low monthly fee?

They harness the power of collective buying. Thanks to the company's large membership base, LegalShield is able to collectively pool its low membership fees together to partner with law firms in their high-quality, proprietary network across the United States and Canada.

Why do I need a will?

Everyone knows that they need a will. However, some people believe they can't afford one or that it's not a priority to keep it updated. LegalShield makes it easy and affordable to keep your estate planning up to date.

What is your cancellation policy?

Your membership can be cancelled anytime by sending written notice to the Company. Please see your membership benefits for cancellation instructions specific to your plan, or you can call/email Member Services at 800-654-7757 or email [email protected] Important: Your membership and payment remain active until written notice is received.

How do I update my billing info?

You can update your billing info by contacting Member Services at 1-800-654-7757 from 7am-7pm CST Monday through Friday, or online at mylegalshield.com. Just log in, go to Account Settings, and select the plan you’d like to update. Then scroll down to Member Payment Information and select Edit.

What is my membership number?

Most LegalShield membership numbers start with 100 or 101 and are 11 digits long. Look for your number under Account Setting at mylegalshield.com, on the LegalShield mobile app, or by contacting Member Services at 1-800-654-7757 from 7am-7pm CST Monday through Friday.

How do I reinstate my membership?

You may request reinstatement at any time by contacting your LegalShield Associate or Member Services at 1-800-654-7757. Member Services is available from 7 am – 7 pm CST Monday-Friday.